We can hand-deliver your order for a reasonable delivery fee within a 100-mile radius of Zirconia, NC. It is the responsibility of the Buyer to have at least two people available to help unload unless you have a forklift. Our delivery charges do not include unloading unless previously arranged.
Orders outside of that radius will be shipped common carrier. With zip code information, we can supply you with a reasonable estimate of shipping charges before purchase. Depending on ultimate shipping date, prices are subject to fluctuation and paid by the customer. Balance due and shipping charges to be paid prior to shipping.
We will secure the least costly transportation, based on your location, and directly pass along to you any freight discounts.
If an 18-wheeler cannot access your job, let us know so other arrangements can be made. Please note that these drivers are not responsible for unloading your flooring or other custom products. Flooring will be shipped on pallets and will need to be unloaded quickly. If working by hand, pallet strapping can be cut and flooring will be in small bundles than can be easily carried by hand. Two or more people may be required to meet the one-half hour requirement for unloading or additional charges will be incurred by the carrier which will be passed along to the Buyer.
To avoid a COD fee by common carriers, we recommend payment in full prior to shipment/delivery.