I think that there are several keys to a business's success. Skill, professionalism, and communication.
Our experience(s) with Whole Log Lumber would rate the entire process at 5 stars. Everyone there is very skilled, extremely professional and are consummate communicators. To top it off, everyone we have talked with at Whole Log Lumber is very friendly. We are completely satisfied with our projects!!
The whole experience of selecting reclaimed wood at Whole Log Lumber was great. Everyone was so helpful and patient in our decision making process and provided us with very valuable input from their experience and knowledge.
If you are looking to add some special wood items to your home, I would highly recommend them.
Pure pros with a personal touch.
Highly recommend! Jim and Aaron worked with us over the phone to get us amazing quality reclaimed wood prepared and shipped to our cabin in California. They are extremely knowledgeable and highly professional. They are highly skilled craftsman that understand wood and everything about installing on any substrate. Our project was on cement slab in cold weather climate which is particularly challenging, something I would not leave to anyone but a professional. They take complete pride in their work and helped us through the design, prep and were even available to consult with our installers real-time to ensure everything was perfect.
Always been a pleasure dealing with Jim and his associates. We have done business with whole log for years. They've always done an excellent job with all of our orders. We have used this company to supply flooring, beams, beam wraps and other various rustic/reclaimed wood products. Jim and his staff are always ready to help, and with their knowledge and experience they can supply the material you're needing to help you from planning through completion of any project with rustic/reclaimed wood. I'm including 3 pics that show the driveway from Green River road view.
Whole Log Lumber provides a quality engineered flooring product. I installed the product with assistance from their staff and it looks great. I am know purchasing beams from them. I expect the same quality based upon their samples. I would highly recommend their products.
courteous and timely service providing a repurposed heart pine timber for the mantel in our historic home
Outstanding help to select the best choice of wood for a new fireplace mantel. Could not be more pleased with the end product results! Thank you Aaron and your team for your expertise and talent with making certain everything was beautifully done in our timeline.
Great customer service and product! We bought reclaimed heart pine flooring and it was consistently milled and beautiful! Thanks guys!
Whole Log Lumber is terrific. We are restoring a 150 year-old house and it has been difficult to get building materials to match those used when the house was built. I took a small piece of some rotted wood flooring from our porch to Whole Log Lumber. They were able to custom mill heart pine to match the old flooring. It was ready quickly, it matched perfectly and it was very affordable. I can't recommend them highly enough.